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Virima API Specification - TimescaleService Services

The requests documented in this section are directed to TimescaleService resources, which represent .

getAllTimescales GET Interface

Method: GET

Relative URL: timescale/get-all/module

Request Headers: Accept, Authorization

Response Headers: Content-Length, Content-Type.

Response Structure:

Field NameTypeDescription
respTimescaleList

Example Request:

Example Response:

{
   "id":162371937,
   "responseList":[
      {
         "id":2147483647,
         "priority":"?",
         "responseTime":"?",
         "resolutionTime":"?",
         "firstLevelSupport":"?",
         "secondLevelSupport":"?",
         "thirdLevelSupport":"?"
      }   ],
   "timescaleNotifications":[
      {
         "id":2147483647,
         "customTimeScale":?,
         "customTimescaleId": {
               "id":2147483647,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            },
         "action":"?",
         "timing":"?",
         "minutes":"?",
         "module":"?",
         "notifyRoles":[
            {
               "id":2147483647,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyUsers":[
            {
               "id":2147483647,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyGroups":[
            {
               "id":2147483647,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyDepartments":[
            {
               "id":2147483647,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyProperties":[
            {
               "id":2147483647,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ]
      }   ]
}

editTimescales POST Interface

Method: POST

Relative URL: timescale/edit/module

Request Headers: Accept, Authorization

Response Headers: Content-Length, Content-Type.

Request Structure:

Field NameTypeDescription
editIncidentTimescaleListEditTimescaleList

Response Structure:

Field NameTypeDescription
responseTimescaleList

Example Request:

EDITTIMESCALES 
Host: example.com
Authorization: Basic xxxxxxxxxxxxxxxxxxx
Content-Type : nnn
{
   "editIncidentTimescaleList":[
      {
         "responseTime":"?",
         "resolutionTime":"?",
         "firstLevelSupport":"?",
         "secondLevelSupport":"?",
         "thirdLevelSupport":"?",
         "timescaleNotifications":[
            {
               "customTimeScale":?,
               "action":"?",
               "timing":"?",
               "minutes":"?",
               "module":"?",
            }         ]
      }   ],
   "timescaleNotifications":[
      {
         "customTimeScale":?,
         "customTimescaleId": {
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            },
         "action":"?",
         "timing":"?",
         "minutes":"?",
         "module":"?",
         "notifyRoles":[
            {
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyUsers":[
            {
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyGroups":[
            {
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyDepartments":[
            {
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyProperties":[
            {
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ]
      }   ]
}

Example Response:

{
   "id":2147483647,
   "responseList":[
      {
         "id":2147483647,
         "priority":"?",
         "responseTime":"?",
         "resolutionTime":"?",
         "firstLevelSupport":"?",
         "secondLevelSupport":"?",
         "thirdLevelSupport":"?"
      }   ],
   "timescaleNotifications":[
      {
         "id":2147483647,
         "customTimeScale":?,
         "customTimescaleId": {
               "id":783149860,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            },
         "action":"?",
         "timing":"?",
         "minutes":"?",
         "module":"?",
         "notifyRoles":[
            {
               "id":2131690436,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyUsers":[
            {
               "id":2147483647,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyGroups":[
            {
               "id":500106744,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyDepartments":[
            {
               "id":2147483647,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyProperties":[
            {
               "id":2147483647,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ]
      }   ]
}

addCustomTimescale POST Interface

Method: POST

Relative URL: timescale/add/entity-id/module

Request Headers: Accept, Authorization

Response Headers: Content-Length, Content-Type.

Request Structure:

Field NameTypeDescription
editIncidentTimescaleListEditTimescale

Response Structure:

Field NameTypeDescription
responseResponse

Example Request:

ADDCUSTOMTIMESCALE 
Host: example.com
Authorization: Basic xxxxxxxxxxxxxxxxxxx
Content-Type : nnn
{
   "responseTime":"?",
   "resolutionTime":"?",
   "firstLevelSupport":"?",
   "secondLevelSupport":"?",
   "thirdLevelSupport":"?",
   "timescaleNotifications":[
      {
         "customTimeScale":?,
         "customTimescaleId": {
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            },
         "action":"?",
         "timing":"?",
         "minutes":"?",
         "module":"?",
         "notifyRoles":[
            {
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyUsers":[
            {
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyGroups":[
            {
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyDepartments":[
            {
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyProperties":[
            {
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ]
      }   ]
}

Example Response:

{
   "id":2147483647,
   "response":"?"
}

getCustomTimescale GET Interface

Method: GET

Relative URL: timescale/get/entity-id/module

Request Headers: Accept, Authorization

Response Headers: Content-Length, Content-Type.

Response Structure:

Field NameTypeDescription
respEditTimescale

Example Request:

Example Response:

{
   "id":2147483647,
   "responseTime":"?",
   "resolutionTime":"?",
   "firstLevelSupport":"?",
   "secondLevelSupport":"?",
   "thirdLevelSupport":"?",
   "timescaleNotifications":[
      {
         "id":2147483647,
         "customTimeScale":?,
         "customTimescaleId": {
               "id":2147483647,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            },
         "action":"?",
         "timing":"?",
         "minutes":"?",
         "module":"?",
         "notifyRoles":[
            {
               "id":2147483647,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyUsers":[
            {
               "id":1539047332,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyGroups":[
            {
               "id":2147483647,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyDepartments":[
            {
               "id":2140409193,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ],
         "notifyProperties":[
            {
               "id":2147483647,
               "stringobj":"?",
               "shortName":"?",
               "s3Name":"?",
               "uniqueId":"?",
               "lineType":"?",
            }         ]
      }   ]
}